Legal information

PRIVACY POLICY

At Essencial Homes, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect the personal data provided through this website.

1. Data controller

The entity responsible for processing your personal data is:

Essencial Homes
Email: [email protected]
Phone: +351 924 864 896

2. Personal data collected

We may collect the following personal data through the website forms:

  • Name
  • Email
  • Phone
  • Contact preferences
  • Contact availability
  • Information related to property search
  • Information related to property sale or rental
  • Messages or observations voluntarily submitted

3. Purposes of processing

The personal data collected is processed for the following purposes:

  • Respond to contact requests
  • Follow up property search requests
  • Follow up requests related to property sale or rental
  • Provide information about properties or requested services
  • Manage communications with potential clients
  • Organise visits, meetings or contacts related to submitted requests

4. Legal basis

The processing of personal data is based on the consent of the data subject and/or the need for pre-contractual measures requested by the data subject.

5. Data retention

Personal data will be kept only for the period necessary to respond to the request, follow up the commercial process or comply with applicable legal obligations.

6. Data sharing

Personal data will not be sold to third parties.

We may share data with partners or entities necessary for the follow-up of the request, when appropriate to the requested service, namely real estate consultants, credit partners, legal support or other providers involved in the process.

7. Data subject rights

Under applicable legislation, the data subject may request:

  • Access to their personal data
  • Rectification of data
  • Erasure of data
  • Restriction of processing
  • Objection to processing
  • Data portability, when applicable

To exercise these rights, you can contact us via [email protected].

8. Data security

We adopt appropriate measures to protect personal data against unauthorised access, alteration, disclosure or unlawful destruction.

9. Complaint

If you consider that your data is not being processed in accordance with applicable legislation, you may file a complaint with the National Data Protection Commission.

10. Changes to this policy

Essencial Homes may update this Privacy Policy whenever necessary. The version published on the website will be the version in force.

Last updated: May 2026